We are working on developing a tool to import your stores from other platforms, but for now you can't import stores.
Textile is a markup language that allows you to edit text very easily. You can use it to emphasize text, to insert URLs into text, to add lists and headings, and to insert images into text. A great way to learn more about Textile is to visit their Wikipedia page; it's got more specific information such as a full syntax reference and examples.
When you're trial is nearly over, we'll be sending you emails to remind you to choose a plan for your store. If – at the end of your trial – you still don't have a plan, we'll put your store in limbo. Stores that are in limbo will not be available for the public, but we can easily put it back online if you decide to get a plan within one month. After that time, we'll backup your store and remove it from Enstore.
No, everything will stay put and you can continue where you left off.
Enstore's monthly plans are available here.
To pay for your monthly plan, you'll need a credit card. We don't accept checks, PayPal 'Send Money' transfers, purchase orders or cash.
To reset your Enstore password, go here. Enter the email address you used to sign up for Enstore and a reset link will be send there.
You can't change your store handle yourself, but if you want to have it changed, you can let us know via our support site.
First the subtotal of the order is calculated. This subtotal is used to calculate the amount of tax the customer has to pay, depending on the country, state, county and city of the store and of the customer. For the United States and Canada, Enstore uses an automated tax lookup. If you live somewhere in the rest of the world, you enter the taxes yourself in Enstore Admin.
In the order view you can look at the specific taxes by clicking the tax info icon displayed after Tax.
Enstore doesn't support tax on shipping and handling yet. We are working on an option for merchants to turn tax on shipping & handling on or off. We are planning on implementing this option in a future update.
To select a new theme for your store, go to your Enstore Admin: Settings: Theme. In here, you can select the theme you want to use. You can also preview every theme to see if it fits your store.
Once you've created your own customized theme, you'll have to get it into Enstore. To do this, select the theme in Enstore Designer and click Deploy Theme. Now go to Enstore Manager: Theme and select the theme in the Theme view. Click Choose to make the theme appear as the theme for your web store.
Error: "Security Header Not Valid"
Error: "Merchant ID or password is incorrect".
These errors happen when:
Error: After paying via PayPal Express, PayPal redirects your customer to Enstore but they then encounter a "Sorry page was not found" error.
If this error happens, you have probably set your Payment Receiving Preferences to manually accept or deny each of these payments. To change your preference, go to your PayPal profile, click Selling Preferences and go to "Receiving Payment Preferences". In here, change the option "Block Payments for the items not sold on eBay from U.S. users who do not provide a confirmed address:" from Ask Me to No. This should solve your problem with the redirect issue.
Error: I received an order, but the payment says "Pending".
The reason for this is that the customer made an order and chose PayPal Express to pay, but never finished the transaction. The order gets send to you when your customer clicks the Confirm button. Clicking this Confirm button takes them to the PayPal page to finish the payment process. The order was made, but the payment gets stuck on 'Pending' because they've left the payment process without finishing it.